• Big Data
  • Predicting Your Customer’s Mood

    New Feature I got an email today about FreshDesk’s Customer Sentiment Predictor, a new feature their Data Science department just installed.  Its primary task is predicting your customer’s mood.  It displays an emoticon on the customer’s profile image depending on whether the customer is Very Happy, Happy, Neutral, Sad, or Angry.  Imagine your inbox with […]

  • Big Data
  • Personal Infographics

    I love infographics!  It is a brilliant way of presenting data – statistical data.  Then vizualize.me took the concept of infographics and used it for personal data – a person’s resume.  Recall how boring a full text resume looks.  Even with those fancy lists and formatted cells, it cannot be described as eye-catching.  Have you […]